Privacy Policy

Effective Date: 1/10/2025
Cypress Home Care Solutions (“Company”, “we”, “our”, or “us”) is committed to safeguarding the privacy of visitors to our website (https://cypresshomecare.com/) and users of our services. This Privacy Policy outlines how we collect, use, and protect your personal data, ensuring compliance with current data protection regulations and best practices.

By using our website or services, you consent to the practices described in this Privacy Policy.

Information Collection

We collect both personal and non-personal information to provide and improve our services. Below is a detailed breakdown of the types of data we collect and how it is collected:

  1. Types of Personal Data Collected
    • Personal Information:
      • Name
      • Email address
      • Phone number
      • Physical address
      • Any other information provided via forms on our website
    • Non-Personal Information:
      • Browser type
      • Device information
      • IP address
      • Cookies and similar tracking technologies
  2. How Data is Collected
    • Forms:
      • Contact forms
      • Service request forms
      • Newsletter subscription forms
    • Automatic Data Collection:
      • Cookies and analytics tools automatically collect non-personal information when you visit our website.

Use of Collected Information

The information we collect is used for the following purposes:

  • Providing Services: To deliver and manage the services requested by our clients.
  • Customer Support: To respond to inquiries and provide customer support.
  • Communications: To send updates, offers, or promotional content related to our services. You can opt out of marketing communications at any time.
  • Website Improvement: To analyze website usage and improve the user experience.
  • Legal Compliance: To comply with applicable legal, regulatory, or contractual obligations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  1. With Third-Party Service Providers:
    • We may share information with trusted third-party providers who assist us in delivering services, such as payment processors, marketing tools, and IT service providers.
  2. Legal or Regulatory Requirements:
    • We may disclose information when required by law or in response to a legal request from authorities.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics data. Cookies are small files stored on your device that help us improve website functionality and customize content.

  1. Types of Cookies Used:
    • Essential Cookies: Necessary for website functionality.
    • Analytical Cookies: Help us understand website usage and improve performance.
  2. Managing Cookies:
    • You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Storage and Security

We take appropriate measures to ensure the security of your personal data. These measures include:

  • Encryption: Sensitive data is encrypted during transmission using secure protocols.
  • Secure Servers: Data is stored on secure servers with restricted access.
  • Access Controls: Only authorized personnel have access to personal data, ensuring confidentiality and integrity.

Despite our best efforts, no method of data transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

User Rights

You have rights regarding your personal data, including:

  1. Access and Update: You may request access to your personal data and update any inaccuracies.
  2. Deletion: You can request the deletion of your personal data, subject to any legal or contractual obligations.
  3. Withdrawal of Consent: You may withdraw your consent for specific data uses at any time.
  4. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies solely to our website, and we are not responsible for the privacy practices of external sites. We encourage users to read the privacy policies of any third-party sites they visit.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. When changes are made, we will revise the "Effective Date" at the top of the policy. We encourage users to review this Privacy Policy periodically to stay informed about how we are protecting their information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Cypress Home Care Solutions
Address: 14301 N 87th St, Suite 201, Scottsdale, AZ 85260
Phone: (602) 671-0750
Contact Page: https://cypresshomecare.com/contact/

Thank you for trusting Cypress Home Care Solutions with your personal information.