Virtual Care Assistant

Transforming In-Home Supportive Care with our Virtual Care Assistant

In the ever-evolving landscape of healthcare and homecare, technology is playing an increasingly crucial role in improving the lives of seniors. One remarkable example of this is the Virtual Care Assistant, powered by Sensi.AI, offered by Cypress HomeCare Solutions. This innovative approach to home care, launched in May 2023, has been transforming senior care by harnessing the power of advanced AGI and machine learning to ensure the safety, well-being, and independence of aging individuals.

What does a Virtual Care assistant look like, and are there cameras?

There are NO CAMERAS! Our VCA system is a small white box about the size of a Rubik’s cube and is essentially a smart speaker like Amazon Alexa.   The real magic of the system is its advanced machine-learning algorithms.  These algorithms passively capture ambient audio to establish activity patterns.  The proprietary system then analyzes this audio to send care insights to the Cypress team, delivered in text format (more about that below).


The Power of our VCA in Home Care

Cypress HomeCare Solutions, a pioneer in in-home supportive care for seniors in Arizona, has embraced cutting-edge technologies to enhance the quality of care provided to its clients. The Virtual Care Assistant is a testament to their commitment to redefining home care.

This passive monitoring system DOES NOT use cameras but rather utilizes advanced machine learning protocols and pattern recognition of ambient sound and vibration data to provide invaluable care insights. It stands as a remarkable example of how software innovations can be leveraged to create a safer and more comfortable environment for seniors, allowing them to age gracefully in the comfort of their homes.

Preventing Falls and Enhancing Medication Management

One of the most significant challenges in senior care is preventing accidents like falls and ensuring medication adherence. The Virtual Care Assistant has proven to be a game-changer in this regard. It can identify potential hazards and send timely notifications to the Cypress care team. By detecting changes in sound and vibration patterns, it can help prevent falls and recognize medication errors, ultimately ensuring the safety of seniors.

Early Detection of Health Changes

Seniors often face the risk of unexpected health issues that may go unnoticed until they become severe. The Virtual Care Assistant excels at identifying early signs of various medical conditions, enabling timely intervention and preventing the escalation of health problems. This proactive approach to healthcare can be life-saving.

Privacy and Security

Privacy and data security are paramount concerns in the age of computers. Cypress HomeCare Solutions and Sensi.AI have taken great care to ensure that client data remains secure and confidential, including military-grade encryption. The Virtual Care Assistant transmits critical insights directly to the Cypress care team, eliminating the need for third-party access to sensitive information. This approach guarantees privacy while allowing caregivers, family members, and other care providers to access information only as directed by the client or their care supervisor.

Client-Centric Care

The Virtual Care Assistant embodies Cypress HomeCare’s commitment to personalized and client-centric care. Passively collected data is actively processed automatically by the system, 24 hours a day and 7 days a week, meaning there is 24/7 coverage as a backup safety net.  If any anomalies or concerns are detected, the system automatically generates a text-based care report for the Cypress care team’s internal use.  This sample care report (pictured) shows the type of data the care team at Cypress receives.  Care Coordinators can then annotate the report, follow up with the Client and their medical team, or take other action as appropriate.  By taking a data-driven approach, the Cypress care team can adjust care plans in real-time to enhance outcomes and prevent injuries. This personalized touch strengthens the continuum of care, reducing hospitalizations, and, most importantly, enhancing client safety.

Affordable and Accessible

Cypress HomeCare Solutions believes that advanced technology should be accessible to all. Their Virtual Care Assistant is available to all Cypress clients for free, offering 24/7 monitoring without the need for wearables or intrusive cameras. For the general public, this groundbreaking service is available as a standalone offering starting at just $500 per month. The setup is quick and hassle-free, taking under 10 minutes with the assistance of a Cypress team member. Moreover, Sensi.AI ensures compliance with HIPAA standards and ISO 27001 data processing and software standards, ensuring the highest level of data protection.


Cypress HomeCare Solutions’  Virtual Care Assistant is at the forefront of revolutionizing senior care. By leveraging the capabilities of AGI and machine learning, this innovative solution has redefined what is possible in home care. It offers not only peace of mind to seniors and their families but also a renewed sense of independence and security. As we continue to embrace the future of healthcare, the Virtual Care Assistant is a shining example of how technology can be harnessed to improve lives, save lives, and empower seniors to age gracefully in their own homes.


Contact us now to learn more, or to book your own demonstration!

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Call (602) 641-5443 or contact us to learn more about home care services.

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