On the latest episode of Health Futures – Taking Stock in You, host Bob Roth welcomed Susan Anable, Phoenix Market Vice President of Cox Communications, to discuss the crucial topics of senior connectivity, digital literacy, and online safety. The conversation revealed important insights about keeping older adults safe and connected in our increasingly digital world.
For the full episode, CLICK HERE.
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The Evolution of Internet Connectivity
The internet landscape has transformed dramatically, particularly following the COVID-19 pandemic. Cox Communications witnessed internet usage double during this period as people shifted to remote work, online education, and telehealth services. To support this unprecedented growth, the company has made substantial investments in Arizona’s infrastructure, putting over $3 billion into network development over the past 12 years and building 30,000 miles of network across the state.
Bridging the Digital Divide for Seniors
Statistics show that one-third of adults aged 65 and older currently live alone, and this number is projected to increase to 50% by 2050. This demographic shift makes internet connectivity crucial for maintaining social connections and accessing healthcare services. Cox Communications has expanded its focus beyond K-12 students to ensure seniors have affordable access to the internet through several significant initiatives:
- A partnership with Foundation For Senior Living and City of Peoria that has successfully connected 717 households to high-speed internet
- Collaboration with City of Phoenix’s Section 8 public housing to provide subsidized internet services using federal ARPA funding
- Work with Chicanos Por La Causa’s healthy aging seniors program to provide tutorials and connectivity at Casa de Primavera
- Distribution of computers and comprehensive digital literacy training to support senior communities
Critical Safety Tips for Seniors Online
During the discussion, Susan Anable emphasized several essential safety measures that seniors should implement when using the internet:
Password Protection:
- Create and maintain complex passwords for each account
- Never reuse passwords across multiple accounts
- Enable dual-factor authentication whenever possible
Link Safety:
- Avoid clicking on links from unknown senders
- Be skeptical of offers that seem too good to be true
- Always verify sender identities before opening attachments or clicking links
Location Services:
- Regularly review and limit location sharing settings
- Enable location services only when necessary
- Understand how different apps track and use location data
Resources for Digital Literacy
Cox Communications has developed comprehensive resources through their Cox Digital Academy, which can be accessed at cox.com/digitalequity. The academy provides free access to interactive video tutorials, detailed privacy setting guides, and valuable content from partners including Common Sense Media and Microsoft. Information about low-cost internet services and computers is also readily available through this platform.
Looking Ahead: The Future of Connectivity
The future of technology holds exciting possibilities for senior connectivity. Artificial intelligence continues to evolve and integrate into daily life, while voice activation technology is becoming increasingly sophisticated. Smart home solutions are making aging in place more feasible, and new technologies are constantly emerging to support independent living. The key is to embrace these advances while maintaining strong security practices.
Key Takeaway
The most important message for seniors and their caregivers is to approach technology with confidence tempered by caution. With proper resources and support, older adults can safely navigate the digital world while enjoying its many benefits. The digital landscape may seem daunting, but with the right tools and knowledge, seniors can maintain their independence and stay connected with loved ones.
For more information about digital safety and connectivity programs, interested parties can visit cox.com/digitalequity or contact Cox Communications directly.