On the latest episode of Health Futures: Taking Stock in You, we had the pleasure of hosting Jenna Morgestern-Gaines from Pocket RN, who joined us to discuss how she is redefining care for our aging population here in the Valley. Jenna shared incredible insights into how Pocket RN is bridging gaps in healthcare, empowering families, and providing personalized support for seniors.
To listen to the full show, CLICK HERE.
You can also find this on any of the following podcasts:
The Genesis of Innovative Care
Pocket RN emerged from a powerful combination of personal passion and technological innovation. Founded by Jenna Morgenstern Gaines and Dr. Sam Thomas, the company began during the COVID-19 pandemic as a solution to two critical healthcare challenges: supporting vulnerable older adults and addressing nurse burnout.
A Nurse in Your Pocket: Transforming Healthcare Delivery
The company’s core philosophy centers on providing a “nurse for life” – a dedicated healthcare professional who builds a long-term relationship with patients. Their model goes beyond traditional healthcare by offering proactive and reactive support, connecting patients with nurses within two minutes during emergencies.
Breaking Down Barriers in Healthcare Access
Pocket RN’s approach is built on a simple equation: peace of mind equals trust plus knowledge plus access. This innovative model addresses the significant challenge of social isolation among older adults, particularly those aging alone. By providing consistent, personalized care, they help patients manage complex health conditions while improving their overall quality of life.
Rapid Growth and Expanding Impact
Between 2023 and 2024, Pocket RN experienced remarkable growth, expanding 16x and serving over 10,000 patients. Their partnership with the CMS GUIDE program represents a significant milestone in supporting families dealing with dementia and Alzheimer’s, recognizing the critical role of caregivers in the healthcare ecosystem.
The Future of Home-Based Healthcare
Looking ahead, Pocket RN aims to deliver comprehensive services that allow patients to age gracefully and independently. By partnering with home care providers and educational platforms, they’re working to transform healthcare delivery, making professional nursing support accessible to people across various settings.
A Holistic Approach to Aging
What sets Pocket RN apart is their commitment to treating patients as whole individuals, not just a collection of medical conditions. They focus on improving quality of life, helping patients achieve personal goals, and providing emotional and clinical support throughout their aging journey.